Our Service is competent and fast, wherever you need it
Our service teams and dealers are trained across our entire range of products so you can call just one contact to have your problem solved. We know that in construction, time is money – so our technical support teams are known to revert to clients in the shortest possible time.
At Putzmeister, we understand our customers’ business often takes them to the remote corners of the earth. And we do our best to support them wherever they are with our quick and competent after sale-services across the globe.
We build machines that don’t break down or require servicing, but even the best-built systems can face issues from time to time, since our products are used in situations where there is tremendous wear and tear.
We understand this and help our clients identify the problems that they’re facing, offer solutions, and deliver genuine parts at the earliest to reduce downtime of the machine.
Do you need Support?
We will be happy to assist you by telephone and e-mail. Please contact our Putzmeister Service Hotline for sales enquiries, spare parts, faults or invoice complaints.
Phone:
+49 (7127) 599-699
E-Mail:
PMTservices@putzmeister.com
Your service benefits at a glance
Service centres in more than 150 countries worldwide
Competent contact partners
Fast, uncomplicated order processing
Short delivery times for machines, spare parts, and wear parts
Certified original parts, 12,000 different items kept in stock
Eco-friendly machines
Fair pricing
Made in Germany
Manufacturer inspection according to German Engineering Federation requirements (certified as per EN ISO 9001)
Maintenance
How to take care of your Investment?
At Putzmeister, we guarantee that our high-quality equipment can handle even the toughest challenges. But even the very best equipment can only deliver optimum performance if it is regularly maintained. We are always there for you to ensure long and smooth operation.
We know what downtime could mean for your schedule, for your money and for your reputation.
And that’s why it’s essential for the protection of your investment and the safety of your workers that your equipment is regularly checked by service experts. We work with customers from all over the world and the experience of many years has shown us that many machines would not have broken down in the first place if they had been subject to regular maintenance inspections.
Do you want to extend the life of your machine?
Here are some tips for maintaining your equipment!
To be on the safe side, you and your operators can contribute to a long machine life by following these steps:
Firstly, carry out maintenance work of your machine, according to operational conditions and working situations. Conduct this exercise regularly as per your machine maintenance schedule. Use genuine parts only from Putzmeister or Putzmeister dealers.
Take care for the hydraulic System
The hydraulic system is considered to be the “blood circulation” of a machine. Disorders in the hydraulic system lead to error functions and usually the complete breakdown of the machine. The main cause of these breakdowns are defective valves or in extreme cases, also the breakdown of the hydraulic pump. These failures are almost always due to dirt in the hydraulic oil. To avoid this dirt, the hydraulic filter is an essential part of the oil circuit. By keeping the hydraulic oil clean, the filter protects the expensive components in the hydraulic system from damage and breakdown.
